Course Description

In this course, we will go through the reports relating to Members, awards etc.

Systems Analyst

Marie Fowler

I started in the gaming industry in 2002 as an IT Technician at Emperors palace. In 2004, I joined ACES in a training capacity, and later on doing support, installations and testing of the ACE System. I left in 2008 to join Sun International as Quality Assurance and Gaming Specialist.  At Sun, I tested various slot machine software against the online system before any machine software changes were allowed to be made. In 2014, I returned to the ACE Family as a Systems Analyst, doing support and testing. I am now dedicated to special projects, including creating the Training Videos you see here on our site!I have gained a wealth of knowledge ranging from Training, IT, Cashiering, Tables, Slots and Casino administration through my years in the gaming industry.

Course curriculum

  • 1

    VIP Reports

    • Award Details

    • Award Liability

    • Daily Award Movement

    • Award Liability Detailed

    • Award Movement by Member

    • Award Promotion Detail

    • Banned Report

    • Currently Banned Members

    • Card Statuses Summary

    • Cards Issued to Members Summary

    • Grade Specification based on Membership Status

    • Home Labels

    • Postal Labels

    • Linked Card History by Period per Member

    • Linked Card HIstory by Period

    • Member Award Balances

    • Member Birthday Report

    • Member Comps by Items

    • Member Comps by Member

    • Member Details

    • Member Registration and Expiry

    • Member Grade Audit Trail

    • Member Grade History

    • Member Stats by Grade

    • Members Status Credits

    • Members Upgrade Downgrade

    • Members Buyin Cashout

    • Members by Current Awards

    • Members by Lifetime Turnover

    • Member Forex Transactions per Gaming Day

    • Members Forex Transactions per Member

    • Members Forex Transactions Summary Per Gaming Day

    • Members per Grade

    • Members Stats

    • Members Birthdays by Grade

    • Membership Sign-up

    • Membership WinLoss

    • Prize Redemption Audit Trail

    • Prize Redemption History

    • Prize Redemption Summary by Month

    • Prize Redemption Summary by Prize

    • Promotion Details

    • Slots and Tables EP vs Comps

    • Slots EP Report

    • Slots EP vs Comps

    • Slots Lifetime EP report

    • Slots Player Tracking for One Member

    • Slots Tables Points Earned

    • Slots Tracked Turnover

    • Slots Tables Membership Win Loss

    • Tables Membership Win Loss

    • Table Player Tracking for One Member

    • Tables EP report

    • Tables EP vs Comps

    • Tables Lifetime EP report

    • Tables Player Tracking

    • Tables Tracked Turnover

    • Top Bottom Members (Slots)

    • Top N Tables Losers

    • Top N Tables Winners