Course Description

In this course you will learn about the different behaviour on the ACE Panel:

  1. ACE Panel options available to customers: Day card vs Membership Card
  2. Behaviour when customer forcibly remove their card from either the Push-Pull reader or older Solenoid type card reader
  3. Mystery Jackpot without reset code, paying directly to card
  4. Mystery Jackpot with reset code, paying directly to card
  5. Mystery Jackpot, with Reset code, paying to Slot Short
  6. Roaming Cashier transactions with customer


Systems Analyst

Marie Fowler

I started in the gaming industry in 2002 as an IT Technician at Emperors palace. In 2004, I joined ACES in a training capacity, and later on doing support, installations and testing of the ACE System. I left in 2008 to join Sun International as Quality Assurance and Gaming Specialist.  At Sun, I tested various slot machine software against the online system before any machine software changes were allowed to be made. In 2014, I returned to the ACE Family as a Systems Analyst, doing support and testing. I am now dedicated to special projects, including creating the Training Videos you see here on our site!I have gained a wealth of knowledge ranging from Training, IT, Cashiering, Tables, Slots and Casino administration through my years in the gaming industry.

Course curriculum

  • 1

    ACE Panel Behaviours

    • Panel Options with Player Card

    • Auto transfer funds on card insert

    • Remove card without cashing out first

    • Mystery to Card with No Pin Code

    • Mystery to Card with Reset Code

    • Mystery to Slot Short with Reset Code

    • Roaming Cashier Transaction - Old Card reader type

    • Roaming Cashier Transaction - Push/Pull card reader

    • Remove card when winning a mystery - panel behaviour

    • Panel in Idle Mode

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