Course Description

In this course you will learn about the functionality in the Backoffice admin module.

The most commonly used features are:

  • Machine Sessions Management
  • Exporting debug data for Machines with open sessions
  • Modify machine meters
  • Amend a Cashier Closing Float

Systems Analyst

Marie Fowler

I started in the gaming industry in 2002 as an IT Technician at Emperors palace. In 2004, I joined ACES in a training capacity, and later on doing support, installations and testing of the ACE System. I left in 2008 to join Sun International as Quality Assurance and Gaming Specialist.  At Sun, I tested various slot machine software against the online system before any machine software changes were allowed to be made. In 2014, I returned to the ACE Family as a Systems Analyst, doing support and testing. I am now dedicated to special projects, including creating the Training Videos you see here on our site!I have gained a wealth of knowledge ranging from Training, IT, Cashiering, Tables, Slots and Casino administration through my years in the gaming industry.

Course curriculum

  • 1

    Backoffice Admin functionality

    • Amend a Cashier Closing Float

    • Modify Machine Meters

    • Clearing an open machine session (Release 30)

    • Export debug data - Machine Session Management (Release 30)

    • How to fix cards initialised as wrong type (Release 30)

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